Yes. Every Moonland garment is sewn in our own independent tailor house in Ningbo, China, allowing us to uphold full oversight of working conditions and craftsmanship. We do not outsource garment making or divide production into assembly-line tasks. Instead, each piece is entrusted to a single tailor from start to finish, and their name is recorded for complete traceability. This approach fosters responsibility, preserves skill, and supports a more thoughtful and sustainable way of working.

All Moonland clothes are crafted in our tailor house in Ningbo, a city south of Shanghai with a long heritage of fine tailoring. Our tailor house brings together experienced tailors, thoughtful processes, and a controlled working environment to ensure consistency, precision, and the quiet elegance that defines Moonland.

Our garments are made in our own tailor house by a team of seasoned master tailors. Many trained in Hong Kong before returning to Ningbo, bringing decades of technical experience in structured tailoring. Each piece is crafted by a single tailor from beginning to completion, ensuring continuity of judgment, precision of execution, and responsibility for the final result. A signed tailor card accompanies every garment, marking the maker and date of completion as a record of authorship and care.

Moonland works primarily with natural fabrics chosen for their integrity, comfort, and long-lasting performance. Our collections draw on cotton, wool, cashmere, linen, silk, and ramie, each chosen for the way it drapes, breathes, and endures. We also work with refined artificial materials such as triacetate and cupro when they offer an elegant hand feel and effortless care.

Most of our fabrics come from respected mills in Europe and Japan, complemented by specialised partners in China whose materials meet our standards for clarity of origin and consistent quality. Each fabric is chosen with intention to achieve a balanced expression of elegance, comfort, and durability.

We combine the precision of classic suit making with a modern sense of ease. Our style is defined by lighter structures that move naturally, clean lines that adapt to city life, and details that respect the body in motion.

All Moonland clothes are crafted in our tailor house in Ningbo, a city south of Shanghai with a long heritage of fine tailoring. Our tailor house brings together experienced tailors, thoughtful processes, and a controlled working environment to ensure consistency, precision, and the quiet elegance that defines Moonland.

We work with natural fabrics sourced from respected mills in Europe and Japan, including cotton, wool, cashmere, and linen. For silk and ramie, we collaborate with specialized partners in China who offer both clarity of origin and consistent material standards. Every fabric is selected for its integrity, comfort, and long-term performance.

Moonland reduces waste by creating in measured quantities and avoiding mass production, allowing each garment to be made with intention rather than excess. Where appropriate, our tailors include thoughtful allowances that enable future adjustments and help extend the life of the piece. We also make purposeful use of remaining fabrics by transforming them into small crafted items that we share with clients as a gesture of appreciation. Together, these practices allow us to honor each material and use it with care.

Sustainability for us is not a label but a way of working. We avoid mass production and create only small seasonal collections. Most of our orders are made-to-order or special orders, ensuring that garments are made with purpose and not in excess. After delivery, we offer adjustments and repairs to extend the life of each piece.

Sustainability at Moonland is defined by longevity and considered making. We design garments to live well over time, working primarily with natural fabrics chosen for their integrity, comfort, and ability to age gracefully. Each piece is crafted by a dedicated tailor, with close attention to structure, proportion, and finishing, so the garment feels coherent and resolved. By favoring enduring lines over seasonal statements, we create clothing intended to remain relevant, wearable, and composed across years of use.

At present, Moonland ships within Switzerland only, ensuring each order is handled with the utmost care and presented to you with our signature craftsmanship.

We are preparing to broaden our delivery reach to selected EU/EEA countries. Subscribe to our newsletter to receive priority updates as our shipping network expands.

Moonland crafts its garments in small, meaningful batches, guided by a commitment to thoughtful production. When a piece is held at our Swiss headquarter, we offer express delivery within two days.

All other orders are crafted in our dedicated tailor house following order confirmation. This process requires several weeks and allows each garment to be completed with the precision and care that define Moonland. Same-day delivery is not offered.

Moonland creates its garments in small and meaningful batches with a focus on sustainability and considered craftsmanship. For pieces held in Switzerland, orders are usually dispatched within one business day and delivered within one to three business days via Swiss Post Priority.

Most Moonland garments are crafted upon order in our tailor house in Ningbo and shipped to Switzerland in a monthly consolidated dispatch to reduce environmental impact. Depending on when your order is placed within this cycle, delivery may range from a few days to several weeks and, in some cases, up to eight weeks.

You will be kept informed throughout and notified once your garment is on its way.

Certain Moonland pieces are available directly from Switzerland and can be dispatched within a few days. Others are included in our monthly consolidated shipments from our tailor house to Switzerland, reducing environmental impact. The estimated time frame for each piece is shown on the product page.

While we strive to respect the estimated delivery time, actual delivery may vary due to factors such as customs or courier handling. Should we anticipate a significant delay, our client services team will inform you directly.

Moonland garments are crafted upon order in our own dedicated tailor house rather than produced in large quantities. Production time is therefore part of the delivery timeline.

To align with this approach and reduce environmental impact, shipments from our tailor house to Switzerland are consolidated once each month. Depending on when your order is placed within this cycle, delivery may take several weeks.

This measured pace reflects the care invested in each piece. Our creations are designed to accompany you through many moments over the years, and we take the time required to make them with precision, intention, and responsibility.

Returns for general orders may be requested within 14 days of delivery, provided the returned pieces are in original condition and meet our return criteria.

At this time, we do not offer direct exchanges. If a different size or color is preferred, you may request a return and place a new order for the piece that suits you best. Our team remains at your disposal should you need guidance in selecting the most appropriate fit or shade.

Special Orders are created exclusively for each client. Owing to their personalized nature, they are not eligible for returns.

Returns are requested directly through your Moonland account. Once submitted, our team will review your request and guide you through the next steps by email, ensuring the process remains seamless and considered.

Yes. If your order contains multiple eligible items, you may return one or several pieces while keeping the rest, provided each returned item meets the return conditions.

Once your return is received and inspected, we will confirm its approval. Approved refunds are issued to the original payment method used at checkout. While we process refunds promptly, the time required for funds to appear in your account may vary depending on your payment provider.

Each special or personalized piece is created exclusively according to your selections or measurements. This level of individual craftsmanship means the garment cannot be resold or reallocated. This approach allows us to maintain precision, integrity, and meaningful production at every stage.

After you place a regular order without personalization, we will keep you updated on its status by email. If you wish to request a cancellation, please contact us through the contact form and include your order number. We will review the request and attempt to cancel the order if it has not yet progressed to shipment.

Once an item has been shipped, the order can no longer be cancelled. In this case, you may return the item within 14 days of delivery in accordance with our return policy.

For orders delivered within Switzerland, VAT is already included in the listed price. No additional taxes or duties will be applied at checkout.